Technical Support

Global DMS isn't just your valuation management software provider – we're your partner in success.

We're not successful if you're not successful; so from the moment you implement EVO™, we'll be there to help you with all your needs. From roll-out to ongoing maintenance, initial training to continuing education, the Global DMS team will provide you with the resources you need so your business always gets the most out of our services.

 

Technical Support Information:

At Global DMS, we understand the true value of having a sound technical support process in place, which is why our Technical Support Department is second to none within the industry. We strive to quickly solve any issues the first time they are presented to us and only deliver the highest quality customer service possible.

eTrac® Support

Hours of Operation

8 am - 8 pm ET, Monday-Friday

Phone Number:

877-866-2747 (option-3)

Email:

help@myetrac.com

EVO™ Support

Email:

help@evovmp.com

Additionally, online help is also available during normal hours of operation from within eTrac via the 'Live Help' navigation tab. 

 

 

Christmas & New Year's Closures:

Global DMS will be closed for both Christmas and New Year's on the following dates: 12/24, 12/25, 12/31, 1/1/20. These closures are company-wide and include our Technical Support Department -- all inquiries will be handled on both December 26th and January 2nd when our regular office hours resume as normal. 

 

Get started with Global DMS today and simplify your appraisal process.

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