Everyone knows how efficient text messaging can be to communicate important information, yet most of today’s valuation management technologies have failed to adopt this common utility into their software and workflows.
eTrac®, however, comes equipped with a unique texting feature that allows users to send both order assignment notifications to vendors as well as custom notifications to processors or other staff. To make the process even more efficient, these notifications can be automated via the platform’s Workflow Engine – allowing you to set them and forget them.
Standard Text Messaging:
eTrac’s Standard Text Messaging feature applies to order assignment texts that are sent to your vendors. Vendors are then able to accept or decline the order via text message, which automatically updates the order’s status within the system.
Custom Text Messaging:
eTrac’s Custom Text Messaging feature allows you to create and automatically send custom notifications to vendors, processors, and/or other staff that are assigned to an order. To help compose these messages, several merge fields are available that automatically insert the appropriate information into the text upon being sent.
In addition, eTrac’s text messaging functionality has also been incorporated into its Pre-Scheduler tool – an app that allows lenders and AMCs to select between 1-3 predetermined appraisal appointment dates per order that a vendor must agree to before accepting an assignment.
So, if you’re ready to take your appraisal-related communications to the 21st century, contact us today at firstname.lastname@example.org for more information.
Also, be sure to ask about eTrac ATOM (Appraisal Tracking On Mobile) – Global DMS’ efficient mobile app that allows your appraisers to easily accept orders, schedule appointments, call borrowers, update statuses, and get directions to the subject property being appraised.