"Being one of the largest AMC'S in the nation, we realized a need to employ an appraisal tracking system to enable our staff to not only order appraisals but to track the appraisal though the entire process. GlobalDMS's eTrac has provided us that service and they have proven to be a valuable resource in automating our appraisal and accounting departments. The technical support staff at GlobalDMS trained our staff and they are always available to answer any questions or make modifications to suit our needs. I would highly recommend eTrac to anyone looking to make the appraisal and accounting needs of their office less stressful and more organized."
"eTrac is productivity at it's finest. It has increased the management and organization of my appraisal business ten fold. The system allows for complete organization of all my reports with easy access for updating. The accounting features allow my office to keep updated records of what’s outstanding and what is owed. Reporting functions allow me to track where my business is coming from and the workload of my appraisers. A truly great system."
"eTrac gives us, as well as our clients, the ability to work "virtually" 24 hours a day, if necessary. Our clients can log onto eTrac and check statuses, place orders, ask questions, and give directives without having to track us down or speak to us personally. This is truly a complete office package that almost single-handily manages every facet of our business...ordering, tracking, accounting, reporting, email notifications...everything. The developers of eTrac have really condensed everything into one real estate appraisal product - fast and easy - "dummy proof".
"We were looking for a tracking system for our orders, and after a great conversation with the people at Global DMS, we decided that they would work for us. The software runs very smooth, and the customer service is the best I have seen in a long time. I would recommend that you give eTrac a try!!"
"Our business was booming this past year due to the heavy volume of refinance appraisal requests. We couldn't keep up. I searched the Internet for software to assist us. I chose eTrac based on comparisons with other similar software. I was very skeptical to say the least, realizing I would have to master the software, at the same time handle our backlog of business. Well, to my pleasant surprise, the learning curve was extremely easy and immediately I saw a difference in our business. We no longer had to give status updates, call our appraisers for acceptance or rejection of orders, email reports repeatedly, or spend much time talking to loan officers or processors on the phone. Thank you so much. We made it through this tough season, and our clients are very pleased with our new system."
"eTrac is a great customer service tool - Rather then having a valued client call and leave a message or wait on hold for a status...they are updated through the whole process. This is a big selling point."
"eTrac is priceless - I have increased my business by adding another office without adding staff... 2 locations with 1 system and all my appraisers are off site- working remotely with eTrac."
"eTrac is an extremely easy way to manage your appraisal office. It is a one stop portal for all managerial tasks such as: accounting, scheduling, and tracking of our real estate appraisals orders. The automatic email updates that are sent to our clients allow them to easily keep track of their appraisals and as one client said: I am so fired up that I don't have to track down appraisers anymore to get the status on my real estate appraisals. I even have clients who respond to the emails as if they were coming directly from my office...thanking us for the updates. This has been great for my client relationships."
"Simply put, eTrac provides my small, statewide company with the ability to supply our clients with all of the conveniences that larger management companies provide!"
"For years, our company was looking for a better way to manage our appraisal orders, never ending phone calls between appraisers and lenders for status inquires - which equals a waste of time and most importantly a waste of money. eTrac has solved all our tracking issues and more. Our clients have up to the minute information on all their appraisal orders and have one spot to order, track and receive appraisals. The setup was easy and the customer service has been excellent."
"With all the new regulations and the need to deliver to the Fannie Mae portal, GlobalDMS has been wonderful in supplying us with the solutions we needed at the time they were required. We have looked at all the competitive software companies in the appraisal management space and none quite compare to the depth of the product or the knowledge of the staff at GlobalDMS. Thanks for a great tool!"
"We never worry about changes, rules and regulations. We keep the appraisal process in-house and stay compliant -- with eTrac by Global DMS."
"eTrac provides technology previously only available to large companies with significant information technology resources. eTrac’s Broker Price Opinion Edition allows us to take control of our business by automating order receipt, distribution, delivery and accounting. We can manage all of our vendors, coverage area and their documentation from one centralized database."